Privacy Policy

1. Introduction

Apportunity ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website apportunity.com.au or use our mobile app development services.

By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when:

• Filling out our contact form
• Requesting a consultation or quote
• Subscribing to our newsletter
• Communicating with us via email or phone
• Engaging our services

This personal information may include:

• Full name
• Email address
• Phone number
• Company name and position
• Project details and requirements
• Budget and timeline information
• Communication preferences

2.2 Technical Information

When you visit our website, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device information

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Service Delivery

• To provide and maintain our mobile app development services
• To communicate with you about your project
• To respond to your inquiries and provide customer support
• To process payments and manage contracts

3.2 Business Operations

• To improve our website and services
• To analyze usage patterns and preferences
• To develop new services and features
• To comply with legal obligations

3.3 Marketing and Communications

• To send you marketing communications (with your consent)
• To provide updates about our services
• To send newsletters and industry insights

4. Information Sharing and Disclosure

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

• Cloud hosting providers (AWS, Google Cloud)
• Email service providers
• Analytics services (Google Analytics)
• Customer relationship management (CRM) systems
• Payment processors

4.2 Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such disclosure is necessary to:

• Comply with a legal obligation
• Protect and defend our rights or property
• Prevent or investigate possible wrongdoing
• Protect the personal safety of users or the public

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity, subject to the same privacy protections.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Typically:

• Contact form submissions: 2 years
• Client project information: 7 years (for legal and tax purposes)
• Marketing communications: Until you unsubscribe
• Website analytics: 26 months

7. Your Rights and Choices

Under Australian Privacy Principles (APPs) and applicable privacy laws, you have the following rights:

7.1 Access and Correction

• Request access to your personal information
• Request correction of inaccurate or incomplete information
• Request a copy of your personal information

7.2 Deletion and Restriction

• Request deletion of your personal information
• Request restriction of processing
• Object to certain uses of your information

7.3 Communication Preferences

• Opt-out of marketing communications
• Update your contact preferences
• Unsubscribe from newsletters

To exercise these rights, please contact us using the information provided in Section 10.

8. International Data Transfers

Your information may be transferred to and processed in countries other than Australia, including the United States and Europe, where our service providers are located. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending an email notification for significant changes

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

11. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

12. Compliance with Australian Privacy Laws

We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). If you have concerns about how we handle your personal information, you may lodge a complaint with us or with the Office of the Australian Information Commissioner (OAIC).